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Apology Letters for Shipping Errors

Suppliers, use these letter templates to offer an apology to a customer for an error made in a shipment to the customer.

There are two forms included in this file:
  • One letter is for a situation where items were shipped that were not ordered by the customer. The supplier agrees to arrange pickup of the items and will adjust the customer's invoice accordingly.
  • The other letter reflects a circumstance where a customer has canceled a purchase order due to problems.
These Apology Letters for Shipping Errors are provided in MS Word format, and are fully editable.

Download: Apology Letters for Shipping Errors

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Canadian Law Resources: (14-Apr-2018) E.&O.E.

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